Q: What are the chances of recovering my data?

A: Although data loss can occur for many reasons and the recovery solutions span from simple to very complex, a full data recovery is possible in most cases.

Q: How long will it take to recover my data?

A: This will depend on what caused the data loss. After performing a free evaluation Data Analyzers can provide
you with a precise time frame for the recovery. The average time durations are 2 -3 days for logical recovery and 6 -7 days for physical recovery.

Q: How does Data Analyzers charge for recovery services?

A: We believe that providing our clients with a fixed pricing structure for data recovery is the easiest and most cost efficient solution for our customers. For digital forensic services please consult one of our experts.

Q: What is the difference between logical and physical recovery?

A: The term logical recovery is used when data loss has occurred due to data corruption, hard drive formatting, loss of boot sector, partitions and other none physical causes for data loss. When data failure occurs due to mechanical damage and or damage to the electronic components such as the PCB, this is then referred to as a physical failure.

Q: My hard drive is making a clicking noise, what is the reason for this?

A: There are several failures that can display this type of symptom. In most cases it is a problem caused by the inability of the heads to locate and read the first track on one or more disks.

Q: What kinds of operating systems does Data Analyzers provide services for?

A: We support Windows, Solaris, AIX, Linux, SCO UNIX, HP UNIX, BSD, Mac OS, Novell Netware, as well as many other open and proprietary operating environments.

Q: How is recovered data returned to me?

A: Data are returned to you on the media of your choice and preference. Some options include DVD, External Hard drive or download from our FTP server.

Q: What type of media has your firm performed digital forensic investigations on?

A: Data Analyzers has successfully performed digital forensic analysis and acquisitions on laptops, desktops, servers, digital voice recorders, Backup Tape cartridges and mobile phones.